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Cass County highlights early wins as North Dakota case management redesign rolls out
Summary
Cass County’s human service zone told its advisory board the state’s case management redesign launched in January; local leaders said Cass was near 100% readiness on key work streams, outlined phase‑2 pilots and urged continued focus on ICWA compliance and reducing time children spend in foster care.
Gail, director and chair of the Cass County Human Service Zone Advisory Board, told members the state’s case management redesign went into effect in January and that Cass County staff have already implemented many of the model’s practices.
Carissa Cowley, the zone’s family service manager, said the redesign centers on five work streams—case movement, engagement, supervisors, a safety‑framework practice model and onboarding. “The vision and goals of this is to engage, inspire, and strengthen North Dakota families,” Carissa said, describing efforts to focus quarterly…
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