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WATA plans service‑frequency increases, new North Transit Center and expanded ticketing to attract riders
Summary
Williamsburg Area Transit Authority executive director Matt Scalia told the board WATA exceeded FY19 core-route ridership in FY25, has improved operator staffing, ordered six new buses (including CNG), will introduce fare capping and mobile ticketing, and plans to raise frequency on key routes and open a North Transit Center in August.
Matt Scalia, executive director of the Williamsburg Area Transit Authority, told the James City County Board that WATA's FY25 ridership on core routes surpassed pre‑COVID FY19 benchmarks and that operator strength has recovered to near 100 percent following a compensation adjustment.
Scalia described service and capital plans that include six new buses arriving in April (a mix of compressed natural gas and clean diesel), broader use of…
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