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Fire‑rescue chief outlines community paramedicine plan to reduce frequent 911 calls
Summary
Fire‑rescue Chief Gary Windling told supervisors EMS calls have risen ~9% year-over-year and that 45% of calls do not result in hospital transport; he proposed a community paramedicine/mobile integrated health program, staffing and vehicle needs, and potential billing/grant offsets.
Gary Windling, chief of Isle of Wight County Fire‑Rescue, presented a proposal to shift EMS from reactive responses toward proactive community paramedicine (mobile integrated health) to lower demand on 9‑1‑1 and improve patient outcomes. Windling said the system has seen a 9% increase in total calls between 2024 and 2025 and a 15% increase since 2021, and that 45% of EMS calls in the county do not result in patient transport to the hospital.
Windling told the board that a small share of addresses generate a disproportionate number of calls:…
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