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Supervisors hear county radio-system recap, staff urges CIP for portables, backhaul and frequency

Isle of Wight County Board of Supervisors · January 15, 2026
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Summary

Staff summarized the Isle of Wight County’s 2018 $8.3 million regional 800 MHz P25 radio upgrade, noted a 10-year Motorola maintenance contract, and urged CIP funding to replace end-of-life portables, add fiber backhaul for redundancy, and plan for future frequency capacity.

Isle of Wight County staff reviewed the county’s regional radio system and asked supervisors to consider capital improvements to keep it reliable. The presenter said the original project cost about $8,300,000 and went live in 2018; the system is an 800 megahertz, P25 ‘system-of-systems’ that shares core operations with Suffolk and York County and is maintained under a 10‑year agreement with Motorola Solutions.

Staff described three near-term priorities for the county’s capital-improvement plan: replace the portable radios purchased in 2018 that are nearing end-of-life, add fiber-based backhaul to supplement existing microwave links (which currently provide the county’s only connectivity at some tower sites), and plan for additional radio frequency capacity as subscriber numbers grow. “The portable radios that we have now that were purchased in 2018 are end of life,” the presenter said, and predicted parts will become harder or more expensive to obtain over the next four to five years.

On redundancy and governance, staff explained the system’s shared-core design means if one jurisdiction’s core fails another can pick up, and that the emergency communications board (ECC) — which includes representatives from towns and the county — governs the partnership with Suffolk typically serving as a primary formal partner. Staff also said Motorola monitors the system from multiple locations, including the county 9‑1‑1 center, York County, and a Motorola network operations center in Chicago.

Board members asked technical and contractual questions: whether the Motorola contract caps liability for cyber incidents, how the contract is structured (subscribers, support for 9‑1‑1 consoles and other services) and how much the county pays annually for maintenance. Staff said contract liability limits are specified in the contract and that annual maintenance costs are roughly $560,000 with escalators of about 10 percent built into service fees.

Staff also told supervisors there are about 400 county portable radios on the system (Surry county portables were not included in that total) and that pagers for volunteer agencies run on a separate VHF paging network. The presentation underlined the operational risks if microwave backhaul goes down for sites that have the 9‑1‑1 connection only via that link; staff recommended considering fiber backhaul in CIP to protect 9‑1‑1 connectivity and exploring replacement schedules for portable radios to avoid gaps in parts availability.

The board did not take a formal action on the radio-CIP request at the meeting; staff said they would supply contract details and specific cost estimates for future budget discussions.