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San Antonio outlines new Code Enforcement Strategic Plan with focus on transparency, vacancies and simplified tiers
Summary
City staff presented a draft Code Enforcement Strategic Plan shaped by consultant listening sessions and a 2023 CCR; proposed actions include centralizing case data, improving BuildSA customer updates, expanding vacant‑lot abatement capacity and consolidating enforcement into two tiers. Council pressed for clearer timelines and better 3‑1‑1 communication.
City Development Services Director Amin Thomas on Wednesday presented a draft Code Enforcement Strategic Plan to the San Antonio City Council, summarizing consultant research and community listening sessions and outlining short‑, mid‑ and long‑term actions designed to improve transparency and responsiveness.
Thomas said the plan grew out of a 2023 council consideration request from Councilwoman Adriana Rocha Garcia and a budget‑priority survey in which “50% of the respondents stated that code enforcement did not meet or partially met their needs.” He described a consultant‑led engagement that included 12 staff listening sessions (about 61 staff participants) and 11 community sessions, and said the community voted on five priority focus areas that shaped the plan.
Short‑term objectives (1–6 months) include centralizing code enforcement data in a single SharePoint location for staff, creating regular briefing reports for council offices, holding quarterly stakeholder meetings, and…
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