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Fremont County to roll out Cloudpermit online permitting; staff training and public kiosks planned
Summary
Planning and building staff reported that Fremont County selected Cloudpermit for permitting, building inspections, contractor registration and code enforcement; building and code modules are live and a land-use module will require 3–4 months of staff training. Kiosks and in-office help will support residents without internet access.
Fremont County officials said Tuesday they will begin a phased public rollout of Cloudpermit, a cloud-based permitting platform intended to streamline permit applications, inspections and code-enforcement tracking.
Planning and Zoning Director Dan Victoria said staff reviewed multiple demonstrations over the past year and chose Cloudpermit because it met county and staff needs. "Staff has been working with Cloud Permit since earlier this fall to bring modules online," Victoria said, adding that the land-use module will require approximately "3 to 4 months of training for staff" before going live.
Lindsay Clark, office manager for the building department, described functions already active or coming online: online submission of permit applications 24/7, automated issuance for simple permits (for example some reroofs), real-time tracking of reviews, contractor registration portals and inspection scheduling. "It will have real time tracking throughout," Clark said. Inspectors will use tablets to upload photos and reports from the field.
Kyle Yarberry of Code Enforcement said the code module went live Jan. 28 and legacy cases have been imported. Residents can file complaints online and view a real-time map of case locations. Yarberry noted the system supports offline work in areas with poor cellular coverage and will sync when service returns.
Officials emphasized support for users who lack reliable internet or who are uncomfortable with the new interface. Clark said staff are preloading current contractors' information and will provide a kiosk in the office to help residents sign up. "We have the kiosk so that we can sign up for them," she said, adding staff can also fully register contractors on their behalf.
County staff said the change aims to improve turnaround times, transparency and consistency across reviews while maintaining in-person services for those who need them. Planning staff will begin public training and outreach as modules come online, with the land-use functionality expected to take the longest to implement.
