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Committee backs MOU to connect Aurora referrals to DuPage County—s 2-1-1 service

Public Health, Safety, and Transportation Committee · February 9, 2026
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Summary

The committee approved a memorandum of understanding to formalize referrals between Aurora—s 3-1-1 service and DuPage County—s 2-1-1 system (operated by Fox Valley United Way), a no-cost resource-sharing arrangement the city can renew annually; vote was 5-0.

The Public Health, Safety and Transportation Committee on Feb. 10 approved a resolution authorizing the city to enter a memorandum of understanding with the DuPage County Department of Community Services to formalize referrals and shared information with the county—s third-party 2-1-1 service.

Chris Vergona, director of community services, said DuPage County reached out to surrounding municipalities in November 2025 to establish a central access point for basic…

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