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2-1-1 Connecting Point reports 15,019 calls in 2025 and highlights housing and unmet needs in Nevada County
Summary
2-1-1 Connecting Point told the Board it handled 15,019 calls in 2025 (635 coordinated-entry calls), referred 18,697 resources, and identified housing, family support and health care as top needs; presenters flagged a 7.1% unmet-need rate and described PSPS, coordinated entry and a new reentry program.
At the Feb. 10 Board of Supervisors meeting, 2-1-1 Connecting Point staff presented a data-driven overview of the nonprofit’s services, demand and gaps in Nevada County.
Carissa Cyr, a county senior management analyst, introduced the program. Lindsay Gordon and Tim Giuliani of 2-1-1 reported that in calendar year 2025 the call center handled 15,019 calls and recorded 18,697 resource referrals; 635 calls related to coordinated…
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