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Republic Services reports early rollout data; residents raise handling and call-center concerns
Summary
Republic Services told the Shenandoah council the new trash contract delivered carts to all homes, added 22 carts and eight new recycle subscriptions in October and has nine door‑service signups; residents reported drivers slamming carts and inconsistent placement, which the company said it would investigate and coach.
At the Oct. 22 meeting Republic Services representative Laura Capehart updated the council on the early weeks of the new trash contract, reporting that carts were delivered to every home, the company added 22 additional carts net and eight new recycling subscriptions in October, and nine households had signed…
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