Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
San Ramon launches strategic communications roadmap; council, residents push for app, town halls and better website
Summary
City staff unveiled a new communications program and roadmap to a strategic communications plan; council members and residents urged a mobile app, clearer agenda access, more town halls and proactive work to combat misinformation as staff plans a FY27 budget request and vendor search for CRM tools.
San Ramon introduced a citywide communications program and a roadmap for a strategic communications plan during the Feb. 10 City Council meeting, with staff seeking council input on priorities such as a website revamp, mobile alerts and stronger public engagement.
Simone, the city—s newly promoted communications manager, outlined the program—————s scope, saying the city historically used a decentralized model in which each department handled its own outreach. Simone described existing tools (a quarterly rec guide, an Encore newsletter for seniors, a city report mailed to households) and ——————————web "deep dive" pages for long-running topics such as Measure N funding. She said the plan will define purpose, audiences, priority topics, roles, channels, timeline and performance measures and that staff hopes to bring a draft back for council review tied to fiscal year 2027 budgeting.
The presentation prompted detailed questions from council members about audience segmentation, staffing and timing. "One of the first…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
