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McDowell County to study van expansion and expands express transit zone after surge in denied rides
Summary
Transit director Jason Holofield reported 275,000 miles driven and more than 30,000 passenger trips; the board approved beginning a two‑year fleet‑expansion procurement process and voted to expand express service into Old Fort after officials cited 6,105 cancellations and 2,192 denied rides last year.
Jason Holofield presented the county’s annual transit report at the Feb. 9 meeting, saying the system logged about 275,000 miles and handled more than 30,000 passenger trips last year.
Holofield told the board the agency is “at capacity,” reporting 6,105 cancellations and 2,192 denied rides in the most recent year. He said cancellations and no-shows tie up vans and staff time and that the agency’s…
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