Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Moreno Valley to roll out GoGov "Mobile 24/7" app to consolidate service requests

City Council of Moreno Valley · February 11, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City manager’s office presented Mobile 24/7 (GoGov) to consolidate nonemergency service requests, enable geolocated photo reporting, routing to departments and weekly CRM reporting to council; launch is scheduled for Feb. 17.

Moreno Valley city staff told the City Council on Feb. 10 that the city will deploy a consolidated service-request platform, branded Mobile 24/7 and powered by GoGov, intended to centralize resident reports, route requests automatically to departments, enable geolocated photo submissions and provide real-time updates.

Deputy City Manager Angel Galache (identified during staff introductions) said the platform is designed to reduce duplication across channels and improve response tracking. Galache cited 2025 service volumes — nearly 120,000…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans