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Moreno Valley to roll out GoGov "Mobile 24/7" app to consolidate service requests
Summary
City manager’s office presented Mobile 24/7 (GoGov) to consolidate nonemergency service requests, enable geolocated photo reporting, routing to departments and weekly CRM reporting to council; launch is scheduled for Feb. 17.
Moreno Valley city staff told the City Council on Feb. 10 that the city will deploy a consolidated service-request platform, branded Mobile 24/7 and powered by GoGov, intended to centralize resident reports, route requests automatically to departments, enable geolocated photo submissions and provide real-time updates.
Deputy City Manager Angel Galache (identified during staff introductions) said the platform is designed to reduce duplication across channels and improve response tracking. Galache cited 2025 service volumes — nearly 120,000…
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