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Town launches new website and strategic‑plan hub to publish dashboards and permit searches

Town Council Strategic Workshop (Hilton Head Island) · January 27, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

IT and GIS staff previewed a redesigned town website and a strategic‑plan hub with performance dashboards (CIP, permits, KPIs), a permit finder and a Spanish version; staff said dashboards will be iteratively improved and updated monthly.

Town IT and GIS staff demonstrated a new public website and a "strategic action plan" hub that centralizes performance dashboards, permitting maps and the strategic action plan digital book. Jacob Duell and team said the site includes an AI chat helper, Spanish content and an interactive permit finder linked to the town’s permitting system.

Why it matters: The hub is intended to make progress on the strategic action plan more transparent and to reduce routine public information requests by surfacing KPIs, CIP status and permit information in one place. Staff said department heads will update the dashboards monthly and the site will be refined in response to user feedback.

Details: Demonstrated features included a capital‑projects dashboard with encumbrance data, a permit‑finder and GIS layers for road ownership and other town data; staff plan to add housing and budget dashboards and make historical meeting videos and minutes more easily discoverable. The team said the site will be released with a press notice and the staff will provide guidance to the public about where to find agendas, minutes and videos.

Ending: Staff asked for public feedback and said the website is a work in progress; the town will publish a press release with guide links once outstanding items are complete.