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DeKalb committee hears residents' water-disconnection complaints, defers 'Water Customer Bill of Rights' for 30 days
Summary
After residents described months-long disconnections and lack of notice, the Finance, Audit and Budget Committee deferred a proposed DeKalb County Water Customer Bill of Rights for 30 days so administration can review a redline version and follow up with affected residents.
DeKalb County commissioners on the Finance, Audit and Budget Committee deferred action for 30 days on a proposed DeKalb County Water Customer Bill of Rights after residents and advocates testified about service disconnections and limited outreach.
At a late-evening meeting, Commissioner Ted Terry reintroduced a redline version of the resolution and invited brief public comment. Resident Michael Mullins said he has been without water since March 2025, that county staff first told him the problem was a leak which others could not find, and that a meter removal in May left him disconnected. "Right now, I don't have no…
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