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Tangipahoa Parish told NG911 upgrade will boost location accuracy, cost more for wired lines
Summary
Parish 9-1-1 staff told the council the system must move from copper trunks to fiber-based ESINET to meet federal guidance, promising caller-location accuracy from roughly 500 yards to about 10 feet and new features such as real-time text and video; wired-line fees will rise April 1 to cover higher recurring and upfront costs.
Kevin, a director with the parish 9-1-1 system, told the Tangipahoa Parish Council that the center must migrate from aging copper trunk lines to a fiber-based ESINET to meet next-generation 9-1-1 requirements and to gain redundancy and new capabilities.
“That copper has become so old and so outdated,” Kevin said, explaining carriers will repair but no longer replace copper trunks. He said a move to fiber will allow dispatch from alternative sites if a center loses power and will support higher data loads needed for modern services.
Kevin described improvements in location accuracy as a central benefit: where the current system can place a caller to within roughly 500 yards, the upgraded ESINET-based service will provide x, y and z coordinates and bring accuracy to “about 10 feet,” meaning dispatchers may determine what floor of a building a caller is on.
The…
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