County approves PowerDMS contract pending legal review; PulsePoint rollout paused after mapping errors

Board of Johnson County Commissioners · February 10, 2026

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Summary

9‑1‑1 Director Keith Brandt said the county approved a PowerDMS contract pending legal review and paused PulsePoint rollout after Motorola addressing work caused mapping errors that mislocated thousands of addresses, which staff are correcting.

The Johnson County 9‑1‑1 center will move forward with a PowerDMS policy and training management product, with the board approving the item pending legal review Feb. 9, as the county updates technology for public‑safety communications.

Keith Brandt, the county’s 9‑1‑1 director, told commissioners the county has an existing PowerDMS contract that expires in May and that staff are replacing it with a new product to track policies, manage sign‑offs and schedule training. The board approved the PowerDMS item by voice vote, with final terms subject to legal review.

Brandt also explained why the county paused PulsePoint implementation: addressing work done by Motorola caused dispatch mapping errors that plotted calls off the coast of Africa. Staff identified and corrected thousands of address and CAD issues and are meeting with PulsePoint to resume work. Brandt said the 9‑1‑1 center expects to proceed with its planned changes around June 1, with or without full participation from all fire departments.

The board approved only the PowerDMS contract as an action item; PulsePoint work remains an operational project while mapping corrections and coordination continue.