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Redmond council debates ombudsperson role, agrees to staff-crafted auto-reply and further review
Summary
Councilmembers spent an extended portion of the meeting debating a draft ombudsperson guidance document, raising concerns about accountability, when to defer to staff, rotation of the role, and the mayor-council email process; council leadership will refine the document and staff will prepare a sample auto-reply.
Redmond council members used a substantial portion of their Sept. 17 meeting to discuss and refine a draft document that would clarify the role and expectations of the council'appointed ombudsperson.
Council President Kritzer introduced the item as an effort to improve shared understanding about how the ombuds function interacts with the new legislative coordinator and with council rules. Key points raised by members included when ombuds should defer constituent inquiries to staff, how to avoid inconsistent or conflicting replies when both the…
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