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Parking director reports January revenue gains, outlines tech and permit upgrades
Summary
Parking director Parker told the committee that January garage revenue totaled $234,078 with net operating income of about $182,777, and outlined system updates including FlowBird app stability, new kiosks arriving mid‑February, and a preprogrammed student‑rental permit system.
The West Chester Parking Committee received a month‑end report showing mixed but stable garage finances and multiple operational upgrades. Parker, the department director, said January total garage revenue was $234,078 and net operating income about $182,777, noting that snow and a Saturday snow‑emergency day reduced usable spaces and depressed daily meter revenue compared with December.
Parker emphasized a shift toward transient and meter revenue over ticketing, saying, “FlowBird is fully functional. There is no issue with FlowBird.” He described meter revenue gains compared with the prior January and said permit revenue rose about $1,000 to $4,209, which staff partially attributed to expiring homeowner permits being consolidated into a single property record.
On customer payment options, Parker said the borough is deploying new kiosks in the central business district and continuing ParkMobile and phone payments. “The new kiosk should be delivered mid February,” he said, and staff plan signage updates to clarify enforcement hours and payment methods.
Parker also described a recent upgrade to the permit program that limits permit sales by property availability. “Our new part timer, Mikey, was able to program our permit program,” Parker said, explaining staff inventoried off‑street parking so permit eligibility is determined automatically at application.
The director summarized enforcement results and administrative performance: roughly 1,200 tickets issued with about 1,900 paid, 285 warnings and a small number in dispute. Parker said the dispute process is saving court time by allowing staff to verify and dismiss improper citations.
The committee asked staff to produce a short priority list of initiatives for a forthcoming work session so the council can consider near‑term deliverables.
