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DMV describes IT modernization wins, will shift credit‑card fees to customers and pause paper‑plate program
Summary
The Department of Motor Vehicles told the House Appropriations Committee its $50 million IT modernization finished on time and under budget, outlined a $3 million e‑permitting rollout, plans to pass a ~2.3% credit‑card fee to customers starting July 1, and paused a temporary paper‑plate program after compliance gaps were found.
The Department of Motor Vehicles reported progress on IT modernization and several operational changes to the House Appropriations Committee. Andrew Fowler (introduced as "commissioner of DMV") said a $50,000,000 core modernization project finished in December on time and slightly under budget and that staff are now learning the new system and refining internal processes.
"We came in on time and just under budget with it," Fowler said, praising the contractor and DMV staff for the rollout. DMV officials said the modernization has improved customer experience and enabled new services, including a…
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