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CFO: eCollect has recovered more than $2 million; city will improve public tracking of delinquent-fee collections
Summary
CFO Richard Troutman said eCollect recovered over $2 million last year and described the collections approach as progressive with options for distressed residents; council members asked for clearer public tracking and photos documenting ARPA-funded asset purchases.
At the Feb. 11 Budget & Finance Committee meeting, CFO Richard Troutman described the city’s eCollect arrangement, saying it focuses on recovering delinquent real-estate and rubbish fees and “we've collected about well over, well over $2,000,000 last year.”
Troutman told the committee the city typically collects less than 80% of billed amounts in the year the…
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