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Judge Taylor reports 9‑1‑1 billing error as court spotlights dispatch team and announces community events
Summary
Judge Reagan Taylor told the court a $9.01 1 fee was incorrectly billed on some phone accounts; MetroNet has initiated credits. The court also recognized the county 9‑1‑1 dispatch team for storm response and announced an April 24 animal-shelter fundraiser and local outreach on HB 577 jail reimbursements.
Judge Reagan Taylor used his report at the Madison County Fiscal Court meeting to notify residents about a 9‑1‑1 billing error and to highlight county emergency communications, community events and local advocacy.
"The $9.01 1 fee should be on water bills now and no longer on the landline telephone bills," Taylor said, noting the court had received statements from customers who still saw the fee on their phone bill. Taylor said the county contacted phone service providers and that MetroNet told the court "our third party vendor did not update its…
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