Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Lake County relaunches 211 service with new website, contractor and outreach plans
Summary
County staff presented the relaunch of 211 Lake County, saying residents can call, text or use the new website (211lake.org); officials discussed outreach to cities and tribes, PSPS coordination, and a partner covering text-notification fees for several years.
Terry Lockson, Chief Climate Resiliency Officer and Tribal Liaison for Lake County, briefed the Board of Supervisors on the relaunch of 211 Lake County, saying the service now has an updated website and renewed county oversight.
Lockson said the county’s contractor is Interface Children and Family Services, based in Ventura County, which maintains national and local resource databases and staffs a 24/7 operation. "You can call, text, or contact them through the website, which again is 211lake.org," Lockson said, adding the contractor employs roughly 90 staff and that a Lake County–dedicated team will curate local resources with ongoing updates (Lockson said the local database will be updated at least once a year and that updates have been ongoing).
The relaunch preserves incident-focused response: Lockson…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
