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HR recommends switching benefits consultant to Oswald after RFP; cost up $6,000

Portage County Board of Commissioners · February 12, 2026
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Summary

Portage County HR recommended replacing Willis Towers Watson with the Oswald Company following an RFP and service concerns; Oswald's proposal is $30,000/year (about $6,000 above the previous contract) and staff will present a resolution next week.

Human resources recommended the county change its benefits and HR consultant after an RFP.

Susan (human resources) said Willis Towers Watson had been the county’s consultant since at least 2004 but service declined after a long-standing account manager retired. After interviewing multiple firms, HR recommended the Oswald Company, an Ohio-based consultant and insurance firm, as the best value for service and cost. She said the Oswald proposal would be $30,000 per year (about $60,000 for two years as discussed) and asked the board for permission to bring a resolution next week.

Commissioners indicated they were comfortable with HR’s due diligence and told staff to bring the resolution for the board’s next meeting.