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Enforcement chief reports 27% rise in complaints and broad enforcement activity
Summary
Enforcement Chief Carrie O'Connor told the committee the CBA received just over 5,800 complaints for fiscal 2023–24 (a 27% increase), closed over 6,300 cases (96% within one year), referred 46 matters to the Attorney General and took 36 final disciplinary actions; the report also covered citations, unlicensed-activity complaints and probation monitoring.
Carrie O'Connor, Enforcement Chief for the California Board of Accountancy, presented the board’s enforcement activity report for fiscal year 2023–24 and highlighted increases in complaints and a range of enforcement outcomes.
O'Connor said the CBA received just over 5,800 complaints during the fiscal year, a 27% increase from the prior year. "We have experienced a 27% increase in complaints," she told the committee. Staff closed more than 6,300 investigations during the year, with 96% closed within…
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