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Staff report MDM problems on district phones; 0‑touch profile left in place disrupted email setup
Summary
Speakers said the district's mobile device management (MDM) is only partially configured, with a 0‑touch enrollment profile left enabled that blocked adding work email; they deleted a device profile from the portal and plan to collect IMEI/SIM details and reconfigure phones.
During the same session participants turned from cameras to district mobile devices, describing a partially configured mobile‑device management setup and a 0‑touch enrollment profile that had prevented staff from adding work email to a phone.
Speaker 3 said the MDM had been "in limbo for a couple of years" and that a previous test of 0‑touch enrollment by a former staffer ("Dave") had never been turned off, which caused…
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