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ACSD 1 presents SCOPE communications survey showing strong local support but gaps on finances and transparency
Summary
A NSPRA SCOPE survey of Albany County School District #1 found overall positive perceptions (NPS 13) among 371 respondents but identified gaps: parents and staff feel underinformed about district finances, goals and leader decisions; community respondent count was too small to be reliable.
Albany County School District #1 released results of a districtwide communications survey during its February board meeting, reporting mostly positive views among parents and staff but notable gaps in how informed stakeholders feel about finances and district‑level decisions.
Jessica Shechtin, a communications research specialist with the National School Public Relations Association (NSPRA), told trustees the survey—conducted Oct. 27–Nov. 12—received 371 responses. ‘‘The net promoter score for all stakeholders together is 13,’’ Shechtin said, adding that parents’ score rose to 20 while employees’ score was about 12. She said…
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