Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Public Safety topic

No spam. Unsubscribe anytime.

Captain Randy reports improved response times, 52,393 total calls in 2025

Town of Indian Trail Town Council · February 11, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Captain Randy presented 2025 policing statistics: 52,393 total calls with 11,421 calls for service, 430 arrests, and average on‑scene times reported as low as 8 minutes 12 seconds; staff said response times are the lowest since 2009.

Captain Randy briefed the council on public safety metrics for January and the calendar year 2025. He said the department recorded roughly 52,393 total calls for the year, of which 11,421 were calls for service and 40,972 were self‑initiated activities; officers took 3,031 reports and made 430 arrests in 2025. Captain Randy highlighted improved response times, noting an average on‑scene time figure and separate measures that distinguish Indian Trail units-only response from combined-agency responses.

Captain Randy said the department’s average on‑scene time for the year was "8 minutes and 12 seconds" per incident and described steady community‑oriented policing and enforcement of vehicle‑registration/tag issues to address uninsured or improperly registered vehicles. Council members asked about enforcement methods and trends; Captain Randy explained a mix of patrol observations and targeted enforcement rather than fixed roadblocks.

The presentation was informational with council thanking the department for its work and noting the importance of continued community-police coordination.