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Franklin—mployee engagement scores climb to 74%; staff to focus on accountability and interdepartmental cooperation
Summary
The city's second employee engagement survey returned a 74% favorable score—7 points higher than the prior survey and above the benchmark. Staff plans targeted follow-ups on accountability, meetings and interdepartmental cooperation while preserving strengths such as teamwork and job meaningfulness.
City leaders on Feb. 10 presented results from the second citywide employee engagement survey and outlined a two-year follow-up plan focused on accountability and interdepartmental cooperation.
Jamie Ewald, the city's organizational development manager, said the third-week-of-October survey achieved roughly a 90% response rate and produced a 74% overall engagement score. "This was really great news…
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