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Provo adopts updated five‑year water conservation plan; staff highlights declines in demand and ongoing system‑loss work
Summary
Council unanimously adopted the five‑year water conservation plan required by state law; staff said demand has fallen, the city meets regional goals, and described programs (sustainable landscaping, aquifer storage, AMI/SCADA, leak detection) and next steps to reduce system losses and expand consumer meter tools.
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Provo’s council unanimously adopted an updated five‑year water conservation plan that staff said is required by state law. Shane (water department) told the council that the city has reduced water demand since 2000 and is meeting the state's regional conservation goals. He described programs such as sustainable landscaping, aquifer storage, a SCADA monitoring system, an automatic metering infrastructure and distribution of water‑efficient equipment.
Councilors questioned system‑loss figures and whether the city can offer consumer‑facing tools that let residents track daily usage. Shane said the city is replacing compound meters and correcting billing and accounting errors that have inflated system‑loss estimates; he also said the AMI system could support consumer apps pending software upgrades.
The council voted 7–0 to adopt the plan. Staff said they will continue audits, meter replacements and software improvements to further lower losses and improve customer leak detection.

