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Dallas apologizes after erroneous alert messages; vendor to conduct audit

City of Dallas · January 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City officials said an alert-and-warning system sent erroneous notifications from other parts of the country; the city stopped the alerts, apologized and said the vendor will perform a full audit with results to be shared with council.

Kevin Oden, director of Emergency Management and Crisis Response, acknowledged that an automatic alert-and-warning system began sending erroneous notifications tied to other parts of the country and that the city has halted those messages while investigating.

"We got that shutdown and…

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