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UC panel outlines systemwide tactics to improve employee access to care
Summary
UC Health leaders described expanded clinic hours, FastPass early booking, dedicated employee appointment blocks, digital front doors and AI pilots to improve access for employees and dependents; a student observer urged integrating Medi‑Cal enrollment data to reach eligible students.
University of California health leaders told the Board’s Health Services Committee on Jan. 7 that coordinated, systemwide actions — from expanded clinic hours to AI-enabled scheduling — are intended to improve employee access to care and strengthen retention and patient experience.
Dr. Rob Cherry, UC’s chief health officer, framed the work as a system learning lab: campuses are testing different approaches while sharing common measures and a scorecard to track performance. "We are really focusing on some of the greatest challenges of our time in terms of affordability and access to care," Cherry said, introducing physician leaders from UCI, UC Davis and UC San Diego.
Speakers described targeted operational steps already in use. Dr.…
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