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Fairfax County volunteer training stresses boundaries, confidentiality and when to involve Adult Protective Services
Summary
Fairfax County Department of Family Services trained Volunteer Solutions volunteers on professional boundaries, confidentiality, limits on hands-on care, reporting concerns to coordinators, and signs that merit a call to Adult Protective Services. Staff used case studies including financial scams and missed medications to illustrate risks.
Fairfax County Department of Family Services staff led a February Connection Corner session for Volunteer Solutions volunteers focused on maintaining professional boundaries, volunteer safety and confidentiality.
The presenter told volunteers the session would cover both the specific responsibilities of volunteer roles and the parameters in which volunteers should operate. "We usually start our meetings, by sharing the values...being people focused, considering equity, holding folks accountable, looking for partnerships, and trying to be innovative," the presenter said, outlining group norms for training and service.
Staff emphasized that volunteers should not provide hands-on care such as lifting or transferring clients and that assistance with assistive devices is limited: volunteers may help…
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