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Committee advances bill requiring cosmetics retailers to post return policies after consumer complaints
Summary
The committee passed HB 26-14 with amendments after testimony that state investigators received about 180 cosmetics complaints from 2020–2025 and referred many cases to a pending class action; DCCA told lawmakers clearer signage and enforcement would better inform consumers but would not replace civil litigation.
The House Committee on Consumer Protection and Commerce on Feb. 12 voted to advance HB 26‑14, a bill that would require merchants selling cosmetics to accept returns of newer unopened goods within specified timeframes and post clearer return‑and‑refund signage.
Melissa Enright, an attorney with the Department of Commerce and Consumer Affairs’ Office of Consumer Protection, told the committee her office “stands on our written testimony and strong support” and provided updated figures: "There were actually a 180 cosmetic complaints that our office received, 54 of which are still under active…
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