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Matrix staffing study recommends 136 phased positions across city departments; police draft shows up to 89 sworn needs
Summary
A targeted staffing study by Matrix Consulting recommended about 136 new positions phased over three years across ECC, building safety, solid waste and other divisions; a preliminary police analysis indicated a possible maximum need of 89 sworn officers but remains under validation and contingent on training capacity.
Consultants from Matrix Consulting presented a targeted staffing study examining eight functional areas and recommended phased hires to align workforce with projected workloads as Raleigh grows.
"We did a deep dive, staffing and workload analysis for current and projected needs," said Aaron Baggerly, project manager for Matrix Consulting, who told councilors the firm used historic workload, adopted service levels and a multi‑variable growth model to project needs over five and 10 years.
Matrix recommended about 136 additional positions for non‑police functions phased over three years (52.5 FTEs proposed in year one, 48 in year two and 35.5 in year…
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