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Resident urges city review after third-party water inspection leads to unsolicited homeowner solicitations
Summary
A resident told council a third-party vendor conducting mandated cross-connection inspections obtained homeowner data and followed up with solicitations for water-line protection plans; the mayor said the city will revise contractor communications and review the contract to protect residents' data.
A Trenton resident on Feb. 17 urged the city to investigate whether a private vendor contracted to perform mandated cross-connection inspections shared or sold homeowner contact information after residents reported receiving next-step solicitations.
David Headley told the council that shortly after receiving a city-branded notice about an inspection program he was contacted by the inspection vendor and, within 7 to 10 days, received a separate mailing that appeared to be a solicitation from a company offering home…
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