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Consumer Protection Department meeting: board discusses education for licensees on windshield calibration, apprenticeship hours
Summary
At the Consumer Protection Department meeting, members discussed developing educational materials for licensees about windshield calibration and licensing procedures, noting the federal 144-hour apprenticeship minimum and that many shops refer calibration work elsewhere to ensure vehicle safety.
Members of the Consumer Protection Department met on Feb. 20 to review ongoing efforts to develop educational materials for licensed auto-glass practitioners, with a focus on windshield calibration and meeting apprenticeship requirements.
The discussion, introduced as new business and requested by John Mesner, centered on consumer safety and how licensees should inform customers when a windshield replacement requires camera recalibration. “They need to educate those consumers that the vehicle does need to be calibrated before it's, deemed safe to drive,” said Speaker 4, summarizing industry and staff guidance on the issue.
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