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Council asks manager to seek answers from utilities after spike in bills; city to review water‑bill complaints

Chesapeake City Council · February 17, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Council members asked the city manager to request explanations from Dominion Energy and Virginia Natural Gas for recent bill increases and to investigate unusually large water bills and customer‑service delays; staff said it will follow up and route common inquiries to the contact center.

Several council members pressed city staff to investigate spikes in utility bills and to engage regional utilities for clearer explanations. Vice Mayor Ritter asked the manager to request that Dominion Energy explain what she called “exponential increases” in customer bills and…

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