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St. Louis water director warns system "not sustainable," cites 399 breaks in 2025 and $14M in past-due bills

St. Louis City Board of Aldermen — Public Infrastructure and Utilities Committee · January 14, 2026
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Summary

Water Division Director Neeraj Patel told aldermen the city's system—sized for about 1 million people but serving fewer than 300,000—faces rising emergency repairs, staffing pressures and more than 16,000 delinquent accounts totaling roughly $14 million; a rate-sufficiency study is due in March.

Neeraj Patel, director of public utilities for St. Louis City, told the Public Infrastructure and Utilities Committee on Jan. 14 that the city's water system is strained by aging assets, rising costs and lagging revenues. "We are in a condition that is not sustainable," Patel said, citing 399 main breaks in 2025 — the highest in seven years — and an average localized repair cost of about $13,000.

Patel said the system was originally sized for roughly 1,000,000 people but now serves fewer than 300,000, a mismatch that forces the per-customer burden to rise. He described the division's asset footprint — two treatment plants (Chain of Rocks and Howard Bend), about 1,300 miles of mains, 15,500 fire hydrants and tens of…

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