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Council approves FundView terms so staff can work and directs city attorney to pursue legal remedies
Summary
Following conversion problems that blocked staff access to FundView, the council approved accepting updated terms so operations could continue and directed the city attorney to review the terms and send a legal letter to the vendor to resolve outstanding conversion defects.
City staff reported they lost access to financial and utility systems following a conversion to FundView and that updated terms of service required each user to accept contract terms, which the city considered inappropriate for a governmental entity. Staff presented a waiver and recommended a solution to restore access while seeking a contractual fix.
City Secretary Melissa summarized the history: the initial contract was signed in August 2024, the conversion and go-live occurred in March–May 2025, and staff experienced data conversion problems including late billing in May and a backlog in utility billing. She said the city waived fees and disconnects while conversion issues were addressed.
Council directed the city attorney to review the contract and authorized sending a lawyer's letter to FundView to pursue cure measures while approving the updated terms to allow staff to continue operations. City Attorney George Hyde advised that council approval should be the entity to accept contract terms rather than individual employees, and he said legal remedies might be available because of material failures during the transition.
Council approved the motion to accept the terms so staff could regain access and asked the attorney to take legal steps to enforce vendor obligations.
