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City of Wenatchee launches new utility billing system; customers must create online accounts
Summary
The City of Wenatchee told customers to register new online utility accounts at wenatcheewa.gov, explained a change in account-number formatting, outlined password and verification steps, and provided contact details for help.
The City of Wenatchee has launched a new utility billing system, and customers who want online access to account information or to pay bills must create a new account, a City of Wenatchee spokesperson said.
The new system requires users to visit wenatcheewa.gov and select the orange "Pay Bill" button to sign up. "To start this process, go to wenatcheewa.gov," the spokesperson said, adding that first-time users should choose "Sign up" and then "Create an account" at the bottom of the screen.
Why it matters: the City said the new platform changes how account numbers are…
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