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Residents and civic leaders press Arlington for clearer communication after storm; board pledges follow‑up
Summary
Civic association leaders told the County Board that public‑facing tools (including the 'report a problem' function) and county messaging left neighbors confused during a recent ice/snow event; the board and staff pledged follow-up and suggested pilot volunteer coordination and improved public guidance.
Civic association leaders used the Civic Federation forum to press the County Board for clearer public communications, more accessible explanations of county processes, and better coordination for extreme‑weather responses.
"Why aren't they listening to us?" said a civic association president, summing a common frustration about perceived gaps between…
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