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CT Paid Leave Authority reviews November finances; officials note software timing, benefits spending and a $100,000 chatbot write-off
Summary
At its regular meeting, the CT Paid Leave Authority reviewed November financials showing a $1.1 million operating deficit for the month but a small positive variance; staff reported high monthly benefit payments and explained a $100,000 chatbot expense as a prior write-off. The board approved Nov. 21 minutes and adjourned.
The CT Paid Leave Authority reviewed its November financial results and projections and discussed several operational items, including a $246,000 software license payment that affected monthly timing, rising benefits payments and a $100,000 chatbot consultant write-off.
Dave (surname not provided) presented the authority’s November operating results, saying, “For the month of November, our operating results were negative $1,100,000 that led to a positive variance of just under $43,000 for the month.” He attributed the variance primarily to timing of a Salesforce invoice, explaining the authority recorded a larger-than-usual software-license expense of $246,000 that produced a $226,000 negative variance.
The presentation listed major monthly expense lines: payroll and related expenses of $660,000, contact-center costs of about $133,000 and outreach of roughly $117,000. Dave said year-to-date…
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