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Advisory council to draft a customer 'bill of rights' for wheelchair repairs
Wheelchair Repair Advisory Council · February 19, 2026
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Summary
The council agreed to form a small working group and invite outside wheelchair users to help draft a customer bill of rights aimed at clarifying repair timelines, service obligations and consumer protections; volunteers from council and OHA committed to participate.
Chair Maureen proposed forming a working group to draft a customer bill of rights for wheelchair users, suggesting a target completion by the end of summer or by year‑end. She asked for volunteers to help steer the project and to…
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