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Caregivers pressed officials on scarce behavioral‑health providers, reimbursement of 'super bills'
Summary
A participant asked whether Coordinated Care reimburses private 'super bills' when families pay out of pocket for out‑of‑network behavioral‑health services; Coordinated Care advised that routine reimbursement of super bills is not supported and recommended contacting care management for alternative options.
During the session’s Q&A an attendee described challenges finding behavioral‑health providers who accept young children or who have available openings, and asked whether Coordinated Care will accept and reimburse "super bills" submitted by caregivers who pay privately.
An unidentified participant said caregivers sometimes pay private out‑of‑network providers and…
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