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Oversight panel hears plan to stabilize Washington's suspended workers'comp modernization project

Technology Services Board · February 12, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Wixom, the state's workers'comp modernization, was suspended and lifted in January; oversight staff outlined a 0–120 day stabilization plan focused on governance, interagency collaboration and tighter financial management. LNI noted the system serves millions of workers and processes tens of thousands of claims annually.

The Technology Services Board on Feb. 20 received an update on the state's suspended workers'compensation modernization project, known in oversight materials as Wixom, as oversight staff described a 0–120 day stabilization plan following a January decision to lift the program's suspension.

Kathleen Gillespie, the WATEC oversight consultant for the Wixom project, told the board the suspension was imposed because the program missed plan milestones, faced budget constraints and remained high risk. She said the immediate oversight priorities are clear…

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