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Connecticut expands crisis-care options: 988, mobile teams, REST center and peer respite
Summary
State officials described a three-part crisis continuum—telephone support, mobile response and alternatives to emergency departments—highlighting 988, mobile crisis coverage, a New Haven 23‑hour REST stabilization center and a peer respite in New Britain.
Dana Began, of the Connecticut Department of Mental Health and Addiction Services, outlined the state’s adult behavioral‑health crisis system as a three‑part continuum: “someone to talk to,” “someone to respond” and “somewhere safe to go.” The presentation emphasized telephone access through lines answered by the United Way of Connecticut, mobile crisis clinicians who can respond in person, and new non‑hospital settings for brief stays.
Began described Connecticut’s crisis‑line network and the transition to the national 988 lifeline, which launched nationwide on July 16, 2022 and is answered in Connecticut by the United Way of Connecticut alongside the longstanding adult action line and 211 for children. She said roughly 94–95% of…
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