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Atlantic City resident urges Division to investigate alleged $11,800 slot-machine win that was not paid

New Jersey Casino Control Commission · November 13, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A long-time Atlantic City resident told the Casino Control Commission she believes a Bally's slot machine failed to pay a displayed jackpot (about $11,800) on Oct. 4 and that the Division of Gaming Enforcement has not yet responded to her certified complaint.

During the public-participation segment on Nov. 27, Carmen Turner, an Atlantic City resident of 14 years, told commissioners she confronted a slot-machine dispute at Bally's on Oct. 4 after a machine displayed a large win but paid only $20. Turner said a slot attendant and supervisor refused to "run the cameras back" at the time and that she submitted a certified complaint to the Division of Gaming Enforcement (DGE)…

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