El Paso VA: town halls, pharmacy changes and new clinics on track; Las Cruces/Women's Health clinic expected in 2026
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Summary
El Paso VA staff summarized tele-town hall changes, community care authorization issues, dental eligibility limits, My HealtheVet pharmacy refill options, and construction updates, including an anticipated 2026 opening for a Las Cruces women's health clinic.
Ami Enriquez, chief for the Center for Independent Civic Engagement speaking for the El Paso VA interim leadership, briefed the advisory committee on recent outreach and clinic developments.
"We encourage all veterans to join us in the veterans town halls," Enriquez said, and summarized that recent town halls focused on community care authorization delays, dental eligibility and pharmacy refill options via My HealtheVet. Enriquez said the VA is tracking authorizations and advised veterans to report any emergency care within 72 hours so it can be processed correctly.
On construction, Enriquez said the Las Cruces and women's health clinic is expected to open in 2026 and that a new health care center construction is on track and nearing enclosure so interior work can start. She also listed a local phone number for eligibility questions: (915) 564-6100, extension 6150.
Why it matters: The updates affect how veterans access care locally (community care authorization, pharmacy refills) and give a rough timetable for new clinic capacity. Enriquez and staff encouraged veterans to use My HealtheVet for refills and to attend the Borderplex outreach event where VA programs including flu vaccines will be available.
Next steps: VA staff will continue town halls with revised formats focused on education, publish new talking points, and staff said they would keep the VAC informed about clinic construction timelines and outreach events.
The committee did not vote on clinic matters during the briefing.
