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DCYF presents workload model that would add roughly 400 staff; governor’s budget begins phased funding
Summary
Agency officials told the oversight board a new workload model—reducing 'usable' casework hours, adding case‑weighting for complexity and accounting for tenure—identifies roughly 360 direct‑program FTEs plus ~66 back‑office FTEs; the governor’s budget proposes phased hires toward that goal.
Deputy Chief Financial Officer Brianne Boggs and DCYF officials outlined a new child‑welfare workload model that, if fully implemented, would significantly increase staffing across the department.
Jenny Hedden described the methodology: a time study by an outside contractor (PCG) was augmented by 2024 regional workgroups to adjust for policy shifts and uncounted tasks. The model lowers the agency’s assumed "usable hours" per worker (from 174 to roughly 124 hours a month) to account for holidays, sick and family leave, training and non‑case activities. It also introduces case weighting to reflect additional effort for…
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