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Randolph County 9-1-1 director warns staffing shortfall threatens readiness; asks commissioners to consider higher pay and part‑time incentives
Summary
Randolph County 9‑1‑1 Director Chris Schaneyfeld told commissioners the dispatch center is operating with half its required telecommunicators, has run hundreds of overtime hours and is exploring higher part‑time pay, recruitment drives and technology to reduce workload. He was asked to return in two weeks with pay proposals.
Chris Schaneyfeld, Randolph County’s 9‑1‑1 director and emergency manager, told the Board of Commissioners on Feb. 2 that the county’s emergency communications center is understaffed and that the gap is already affecting readiness. "I currently have 6 telecommunicators," Schaneyfeld said. "That's supposed to be 10 telecommunicators…we have already spent over 300 hours…we accumulated 378 costing $12,733 in the first 4 pay periods."
Schaneyfeld laid out steps he has taken to relieve pressure, including advertising for…
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